INSURANCE EXPLAINED

PEACE OF MIND CAR RENTAL

We are a fully insured and professional, if you have any questions about car rental insurance just give us a call we are happy to help!

unlimited kilometres
24hr roadside assistance
Friendly staff
Local knowledge
camping equipment hire
baby seats available
wide range of vehicles

INSURANCE EXPLAINED

Excess Reduction provides peace of mind.

In the event of an accident it reduces your financial liability to a manageable amount. Provided you comply with the terms of the rental agreement your financial liability for loss and/or damage to either the AAA Car Rental’s vehicle and/or third party property is limited to a pre-determined amount.

There are only three exemption for which the renter must take total financial responsibility. These events are detailed below.

Overhead damage
Water damage
Under-body damage Irrespective of how overhead, water or underbody damage or loss is caused; it is the renter’s full financial responsibility.

When you hire a car from AAA Car Rentals you are covered by our Motor Vehicle Insurance.

From the time you (or your nominated driver in the rental agreement) take charge of a rental vehicle, you are financially responsible for any loss or damage to the vehicle or any loss or damage to third party property as a result of using the vehicle.

The renter’s responsibility also includes damage caused by acts of nature such as hailstorms or falling trees. The liability (called an excess) varies depending on the category of vehicle and the age of the driver. The standard excess is a substantial amount but is still a small proportion of the value of the rental vehicle.

Your standard excess amount will be advised to you at the time of rental and will be shown on your rental agreement. Excess Reduction Provided you comply with the terms of the rental agreement, Excess Reduction ensures that for any particular loss or damage to the vehicle or third party property you will not have a liability greater than the reduced excess even if the damage was caused by your mistake.

This is genuine no fault protection. Excess Reduction is not an insurance policy but optional coverage which for a small fee reduces your standard excess liability and offers real value for money.

Please refer to the full Rental Terms and Conditions, link at the bottom of this page.

DRIVERS 26 TO 80 YEARS OF AGE

AAA Excess Reduction for Drivers 26 to 80 Years of age.

With our excess coverage, you can travel with peace of mind knowing that in the event of an accident or vehicle damage, your maximum SVA excess is only $500. Please note an Additional $1500 Damage Excess for MVA claims.

Please Note:

SVA’ means a single vehicle Accident where no other moving Vehicle is involved and ‘MVA’ means a multiple vehicle Accident where there is a claim for Third Party Loss, and includes a third party claim for damage to buildings or infrastructure.

Please refer to the full Rental Terms and Conditions, link at the bottom of this page

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DRIVERS 23 TO 25 YEARS OF AGE & PROVISIONAL DRIVER

AAA Excess Reduction for driver 23 to 25 Years of age and P Plate Drivers

With our excess coverage you can travel with peace of mind knowing that in the event of an accident or damage to the vehicle you’re maximum SVA excess is only $2000. Please note an Additional $1500 Damage Excess for MVA claims.

Please Note:

In order to rent a car you MUST have been driving unsupervised longer than 12 months.

SVA’ means a single vehicle Accident where no other moving Vehicle is involved and ‘MVA’ means a multiple vehicle
Accident where there is a claim for Third Party Loss, and includes a third party claim for damage to buildings or
infrastructure.

Please refer to the full Rental Terms and Conditions, link at the bottom of this page.

DRIVERS 18 TO 22 YEARS OF AGE & PROVISIONAL DRIVER

The easiest way to experience all the wonders Tasmania has to offer is by car, and we think this opportunity should be available for all good drivers. Which is why we are specialists in under 22’s and P Plater car hire.

We make it as simple as possible to understand our contracts and insurance policies and take the time to go through all contracts with every customer. We want our customers to be 100% comfortable with your renting responsibilities.

AAA Excess Reduction for Drivers 18 to 22 Years of age and P Plate Drivers

With our excess coverage, you can travel with peace of mind knowing that in the event of an accident or vehicle damage, your maximum SVA excess is only $2500. Please note an Additional $1500 Damage Excess for MVA claims.

Please Note:

In order to rent a car you MUST have been driving unsupervised longer than 12 months.

SVA’ means a single vehicle Accident where no other moving Vehicle is involved and ‘MVA’ means a multiple vehicle
Accident where there is a claim for Third Party Loss, and includes a third party claim for damage to buildings or
infrastructure.

Please refer to the full Rental Terms and Conditions, link at the bottom of this page.

Maximum limit for the liability coverage - $32,500,000.00

Still have questions?

You can always give us a call during business hours.

(03) 6231 3313

Monday to Saturday – 8.30am to 5.00pm

Sunday – 10.00am to 4.00pm

CUSTOMER REVIEWS

"Excellent service from start to finish. Responsive to emails and enquiries, helpful and sensible responses. We hunted around for a decent price and got a great deal. Not the newest of cars, however we never paid what you would do for a newish car. The car never missed a beat, it was clean and looked well taken care of. We had unlimited mileage and certainly put a few on the clock."

"Excellent service, price and location!! Local family owned business by lovely people. Paul and his family are too kind!! The cars are a bit older but very well maintained, which is how AAA has the best rates in TAS! Support a small business and get an amazing deal!"

"Highly recommend this place, especially for backpackers and other young solo travellers! Owners were friendly, professional, and incredibly helpful at every step in the process. I made a last minute booking, and was quickly approved for my rental. The car was very reliable, and came with a national parks pass (saving me some money) and complimentary, basic camping equipment. I should've just rented a car for my whole time here with how great and affordable this experience was. Would've left them 6/5 stars if I could have!"

"The staff is super friendly and helpful! Even the insurance was easy to understand with their help! They set my partner and I up with the perfect car for our camping weekend. The car ran great and the ease of renting it made the whole weekend better. 110% recommend!"

"Just picked up my rental car for the weekend and I have to say, the customer service was absolutely top notch! Not only did they organise my car, they also went out if their way to help me find somewhere to stay when the whole city was fully booked! Amazing above and beyond service!"

"We cannot recommend AAA Car Rentals highly enough. Tom was absolutely fantastic and so helpful from the very first phone call, in fact it was his phone manner that made us choose them! Tom went out of his way to accommodate our rental needs while we were waiting for our own cars to arrive. Again, cannot thank Tom enough or recommend them highly enough. Tom - you are a real asset to the company not to mention a genuinely friendly and nice guy!!!"

"I'd almost given up on the car hire industry, but this was probably the best car hire experience I've ever had. Reliable car, great service, trustworthy."

INSURANCE EXPLAINED

PEACE OF MIND CAR RENTAL